Terms & Conditions
Effective Date: March 2025
Genesis Roof Rejuvenation operates as a "doing business as" (d/b/a) name of The Hensley Group, LLC, a limited liability company formed under Arizona law. All services, products, agreements, and legal obligations set forth in these Terms of Service are provided by The Hensley Group, LLC. References to “Genesis Roof Rejuvenation,” “we,” “our,” or “us” throughout these terms refer to The Hensley Group, LLC doing business as Genesis Roof Rejuvenation.
1. Acceptance of Terms
By accessing, browsing, or using the Genesis Roof Rejuvenation website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Services
Genesis Roof Rejuvenation specializes in roof cleaning, soft washing, rejuvenation treatments, and related services. Our services are subject to availability and may be modified or discontinued at any time.
3. Use of the Website
- You agree to use our website only for lawful purposes.
- You must not misuse our site by knowingly introducing viruses, trojans, or other malicious material.
- We reserve the right to terminate access to any user who violates these Terms.
4. Intellectual Property
All content on this website, including text, images, videos, graphics, logos, and trademarks, is the property of Genesis Roof Rejuvenation and protected by copyright laws. You may not reproduce, distribute, or use our content without permission.
5. Payments & Estimates
- All estimates provided are subject to change based on further inspection and project details.
- Payments for services must be made as agreed in the service contract.
- We accept debit and credit card payments.
6. Cancellations & Refunds
- Customers may cancel scheduled services by notifying us at least 48 hours in advance.
- Refunds are subject to our company’s discretion and will be processed within a reasonable timeframe.
- Deposits may be non-refundable based on project stage.
7. Limitation of Liability
Genesis Roof Rejuvenation is not liable for:
- Any indirect, incidental, or consequential damages arising from your use of our services or website.
- Damage resulting from pre-existing conditions of the roof or structure.
- Any delay or failure in service due to weather conditions or unforeseen circumstances.
8. Warranties & Disclaimers
We strive to provide high-quality services, but we do not guarantee specific results. Our roof rejuvenation process extends roof lifespan but does not replace necessary structural repairs.
9. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and your continued use of our website signifies your acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by the laws of the State of Arizona. Any disputes shall be resolved in the appropriate courts of Gilbert, Arizona.
12. Contact Information
For any questions regarding these Terms, please contact us at:
Genesis Roof Rejuvenation
Gilbert, Arizona
Phone: (480) 535-1950
Email: [email protected]